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Delivery Methods and Timesna
Dear Customer,
Below is some useful information on the delivery times of your order.
Below is some useful information on the delivery times of your order.
The delivery of orders will take place within 3/5 working days except for unforeseen events and/or work peaks during the Christmas holidays.
Information on shipping times and costs:
| Location | Shipping cost | Delivery time |
|---|---|---|
| Delivery to the store | Free | 5/8 Working Days |
| Italy | Free for orders over 49.99€ | 3/5 Working Days |
| Italy | 7.00€ | 3/5 Working Days |
| Paesi UE/UK/CH | 18.00€ | 5/7 Working Days |
| Paesi Extra UE | 25.00€ | 5/7 Working Days |
Orders placed with in-store collection:
You will be contacted via email and phone call to confirm the collection day
[❗️] Remember that the person who comes to collect the order must present their identity document, whether it is the buyer or a person who comes in his place.
For shipments Sonny Bono uses the TNT and GLS service (UPS for deliveries abroad).
The first delivery attempt is made approximately in 3\5 working days (Monday to Friday, Saturdays and holidays excluded).
NB: THE TIME INTERVALS INDICATED ABOVE MAY BE EXTENDED FOR SICILY, SARDINIA AND MINOR ISLANDS.
NB: The times expressed above may be subject to delays in exceptional periods, particularly during national holidays.
You can monitor the status of your order in your Sonny Bono Account.
Furthermore, we are pleased to inform you that with our brand new FLASH service which is totally free for you, you are offered the possibility of collecting them in store within 24 hours of placing your order, if the items are present in the Sonny Bono Store you have selected.
Two delivery attempts will be made to the address indicated on the LdV (Waybill) on working days from Monday to Friday.
The second delivery attempt is made automatically on the working day following the failed delivery. Upon delivery, the courier:
delivers the shipment to the recipient or to a person authorized to collect it (member of the household, cohabitant, family worker, doorman, as well as the person responsible for distributing mail in the building), who must sign in full; in the absence of the recipient on the first attempt of delivery, a notice is left to inform the recipient that a second delivery attempt will be made on the following working day.
The second delivery attempt is made automatically on the working day following the failed delivery. Upon delivery, the courier:
delivers the shipment to the recipient or to a person authorized to collect it (member of the household, cohabitant, family worker, doorman, as well as the person responsible for distributing mail in the building), who must sign in full; in the absence of the recipient on the first attempt of delivery, a notice is left to inform the recipient that a second delivery attempt will be made on the following working day.
Sonnybono.com is not responsible for any delays attributable to the shipping company due to force majeure problems not attributable to MARALD SPA